Updated open hours for the GUCH PA Helpline!
0800 854759
Our friendly, trained telephone advisors are available to take calls on a range of GUCH related issues and sign post to other relevant organizations.
- Monday: 2pm – 5pm and 7pm – 9.30pm
- Tuesday: 6pm – 8.30pm
- Wednesday: 10am – 12.30pm and 4pm – 7pm
- Friday: 1pm – 4pm
We do have an answer phone which is on 24/7, 365 days a week. Unfortunately due to the sheer volume of calls we have it is not possible to guarantee that we can get back to every message. Therefore it is encouraged that, if possible, you call during the above stated opening hours.
Other useful phone numbers:
If you are in immediate danger call the emergency services on 999.
Samaritans: 08457 90 90 90, or visit http://www.samaritans.org/ where you can find an email service. The Samaritans provide 24/7 support.
Childline: 0800 1111, or visit http://www.childline.org.uk where you can find an email and instant messenger service. Support is available 24/7.
Children’s Heart Federation: 0808 808500 – or visit https://www.chfed.org.uk. Support is available 9:30am – 4pm Mon-Fri.
NHS Direct: 0845 4647, or visit http://www.nhsdirect.nhs.uk/. Health care information and advice is available 24/7.
